Our Commitment
Digital Card Pro ("we," "us," "our") is committed to safeguarding your privacy in the digital age. This policy details how we collect, process, and protect your personal data.
Data We Collect
Personal Data: Name, email, phone number, date of birth, PAN card, Aadhaar (for KYC), and financial information required for card issuance.
Usage Data: Transaction history, device information, IP address, browser type, and interaction patterns within our platform.
Biometric Data: With your explicit consent, we may collect facial recognition data for secure authentication.
How We Use Your Data
Your data enables us to process applications, prevent fraud, personalize your experience, improve our services, and comply with regulatory requirements under RBI guidelines.
Data Sharing
We share data only with RBI-authorized payment gateways, credit bureaus (CIBIL, Experian), fraud prevention agencies, and service providers bound by strict confidentiality agreements. We never sell your personal information.
Security Measures
We employ end-to-end encryption (TLS 1.3), tokenization of card data, biometric authentication, and regular third-party security audits. Our infrastructure is SOC 2 Type II certified.
Your Digital Rights
Under IT Act 2000 and DPDP Act 2023, you have the right to access, correct, port, and delete your data. You can also withdraw consent at any time through your account settings.
Data Retention
We retain your data for the duration of your account plus 8 years as required by Indian banking regulations. After that, data is securely anonymized or deleted.
Contact Our DPO
For privacy concerns, contact our Data Protection Officer at dpo@digitalcard.pro or call 1800-DIGITAL.